Security & Delete My Data Request:
We don’t collect or sell any of your data.
Account Creation
However, if an app lets you create an account (like Adventure Travel Buddy (formally called Trekking Nepal), that account is stored on our secure web server.
3 Ways to Delete Your Data
1. Delete your own Account/Data from within the Adventure Travel Buddy App
Any app that lets you create an account includes a ‘Delete My Account’ feature. Use this feature to delete your account info on our server. This clears all your data from our server.
You must be logged in to delete your data.
If you created an account manually (not via Google or Apple) you will need to verify the delete by entering your password as a final step.
If you don’t recall your password, use the ‘Change Password’ button. You will be sent an email with a code to enter in the event that you don’t remember your password. Once logged in, you can delete your account yourself.
If you created your account with Google or Apple and are logged in you will not be asked for a password. You will have one final chance to change your mind.
Once the data is deleted it is gone. We have no way to retrieve it.
However, you can use your same email to create a new account but all your old data, points, tokens, achievements, awards, etc., are gone. You start over as a new user.
Rather than deleting your account you can also just reset any app data on your device by using the ‘Factory Reset’ button in the Settings screen.
2. Factory Reset the App
Go to the Setting screen and press the Factory Reset button. This will delete all app saved settings and restart the app from the start. However, your account will still exist on our server.
All on device data will be deleted.
The app will behave as though it is a new install.
Be careful with this feature since it deletes any data you may have entered or achieved via app use such as:
Language preferences
Color preferences
And any other preferences you setup or achieved or setup within the app.
3. Delete the App
Deleting the app from your phone is the same as #2 above, this removes all data (and the app) from your phone. However, your app login credentials will still be on our server available so if you re-install the app in the future you can re-login again (if you recall your password or get re-approved by Google/Apple if you used those services in the past.
4. Delete My Server Account Data For Me
If you would like us to delete your server account data rather than using the ‘Delete Account’ button in the Profile screen, then fill out this form and we will make it happen.
Add the following:
Your name and the email you used to create the account.
Subject: Delete
Message: Delete
Livio (the developer) will personally send you an email when he has deleted the account from the server. Please be patient since Livio likes to travel;-)
Thanx for using our Adventure Travel Buddies App.
Livio Bestulic
Worldwide Waypoints, LLC the company site.